Terms and conditions
Welcome to the site https://optima-strings.ca/ (hereinafter: the “Site”).
Please be aware of the terms and conditions that follow, they will bind you with the Merchant, the owner of the Site. In addition, you accept the same mode of electronic communication with the Merchant for all of your exchanges and that they meet all the requirements of a written communication.
We reserve the right to refuse to serve you, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions. Conditions.
If you have problems with an order, contact us as soon as possible at the following address: info@optima-strings.ca
Distribution Optima Gold Strings Canada (Hereinafter: the “Merchant”)
- 175 Lupien Street
- Aston Junction
- Quebec
- Canada
- 8196953554
- Info@optima-strings.ca
Confidentiality of personal information
Please see our privacy policy at the bottom of our site for information on how we collect, share and manage your personal information.
The products and services offered are intended to be sold to adults. If you have not reached the age of majority at your place of residence, which is 18 in Québec, you can only place an order online with the participation of your parents or guardians.
Accuracy of information
We do everything in our power to ensure that all information posted on our Site is error-free, but we can not guarantee this fact. We may refuse or cancel an order containing an item with a wrong description or price. Unless otherwise indicated, prices are in Canadian currency.
The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or can not be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the sums paid in return, if this is the case.
Your sole remedy for non-compliance of a product description is to return it in its original packaging for reimbursement, in accordance with the refund provisions that apply below.
Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and accurate information and to keep this information current at all times.
You agree to protect the confidentiality of your username and password and access to your computer so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware, within forty-eight (48) hours after becoming aware of such use. situation.
Applicable Laws
These terms and conditions are governed by the laws of the province or state of Quebec or Canada that apply to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Aston-Jonction is located.
Command errors
In the event that you believe that an error occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@optima-strings.ca and indicating in sufficient detail the error that has been made.
Delivery and returns
Unless you have chosen a specific carrier and a delivery time in the transaction for which additional charges may apply, the delivery method and carrier name will be determined by the Merchant and our usual delivery times. in your territory are:
2 weeks
We undertake to deliver your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and the right of ownership of the good or service purchased are transferred to you at the moment when it is handed over to the carrier or if the goods cross an international border, this risk is transferred to you after the customs clearance.
Cancellation, exchange, cancellation, return, exchange or refund policy
Cancellations of compliant and error-free orders are not permitted.
Exchanges are not allowed.
Limitation of guarantee
SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, ITEMS, PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE OR ON ITS SERVERS AND IN THE SOFTWARE. ELECTRONIC COMMUNICATIONS.
Limitation of liability
THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF ANY GOODS THEREIN, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, THE USE OF DATA OR OTHER INTANGIBLES AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Copyright
The copyrights and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.
In accordance with the intellectual property laws in force, it is prohibited to use, post or display any trademark, copyright or other protected work accessible on the Site for any reason other than to proceed the sale of such products and services without the right to sub-license to third parties. The owners of trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.
If you have reason to believe that violations of the terms and conditions have been committed or if your work has been copied or exploited on our Site in a manner that infringes your intellectual property rights, please tell us inform as soon as possible by sending us a message to the following address: info@optima-strings.ca giving us in sufficient detail the violation that has been committed.
